Frequently asked questions

 

How does the virtual tax preparation process work?

Tax Time Tax Pros are built for the digital world. Our virtual office model means you never have to commute or wait in long lines to have your Taxes prepared. Through our secure portal and dedicated mobile app, you can upload documents and connect with us safely and conveniently from any location.

 

What professional credential do you hold?

All Tax Time Tax Pros have an IRS-issued Preparer Tax Identification Number (PTIN) and trained tax preparer experience.

 

How much do you charge?

There are NO upfront fees. Our fees are determined based on the complexity of your return and the specific forms required. We do not base our fees on the amount of your refund. We can provide a detailed quote after an initial consultation. 

 

Will my tax information be secure?

YES, data security is a top priority. We use industry standard security measures and protocols to protect all client information stored on our systems. 

 

What documentation do I need to file my taxes?

Individuals who are filing taxes will need a state issued valid ID, social security numbers you and any dependants you are filing.  Also your W-2 or any 1099 you are filing. 

Your questions answered

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